Permission to return books must be acquired from our customer service center, and full shipping label required: call, fax, or write to our New Hampshire address. No returns accepted at our Boston address. Returns will not be accepted if there are past due invoices on your account.
We will only accept for credit books purchased within the past two years: returns not accompanied by invoice information will be credited at 50%. Returned books must be in print and in saleable condition: stickered books are ineligible for credit. No cash refunds (merchandise credit only).
Credit memos are valid for two years from date of issue, and are applied automatically to open balances on monthly statements. Any account whose annual returns exceed 30% will automatically convert to 50% non-returnable status.
To contact us directly to place an order or in regards to a return, please call:
|1-800-344-4771 (toll free)
fax: 1-800-226-0934 (toll free)
|David R. Godine, Publisher
Post Office Box 450
Jaffrey, New Hampshire 03452
For all orders outside of the continental U.S. do not use PayPal. Please contact our customer service department directly for order information, international shipments ordered from Godine will include additional shipping charges — allow 3 to 6 weeks for delivery on all international shipments.